Privacy policy
Auramony operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, as a customer, with a personalized shopping experience (the “Services”).
Auramony is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your information is collected, used, and disclosed as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you or another person.
Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably be used to identify you.
Depending on how you interact with our Services, your location, and as permitted or required by applicable law, we may collect or process the following categories of personal information:
- Contact information, including your name, address, billing address, shipping address, phone number, and email address.
- Financial information, including payment card information, payment method, transaction details, payment confirmations, and other payment-related information.
- Account information, including your username, password, preferences, and account settings.
- Transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel, as well as your previous transactions.
- Communications with us, including information you provide when contacting our customer support team.
- Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.
- Usage information, including information about how and when you access or interact with our Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, including when you create an account, use the Services, make a purchase, contact us, or otherwise provide us with your information.
- Automatically through the Services, including through your device, cookies, and similar technologies.
- From our service providers, including companies that process information on our behalf.
- From business partners and other third parties.
How We Use Your Personal Information
Depending on how you interact with us and the Services, we may use your personal information for the following purposes:
Providing and Improving Our Services
We use your personal information to provide the Services, including:
- Processing payments
- Processing and fulfilling orders
- Managing your account
- Remembering your preferences
- Sending account and order notifications
- Arranging shipping
- Processing returns and exchanges
- Providing customer support
- Allowing you to submit reviews
- Improving and personalizing your shopping experience
- Recommending products that may be relevant to you
Marketing and Advertising
We may use your personal information for marketing and promotional purposes, including sending marketing communications by email, SMS, or other channels where permitted.
We may also use information about your interactions with our Services to show you advertisements for products or services that may be relevant to you.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our emails.
Security and Fraud Prevention
We use personal information to:
- Authenticate accounts
- Provide secure checkout and shopping experiences
- Detect and prevent fraudulent or illegal activity
- Investigate suspicious activity
- Protect our customers, our business, and our Services
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
Communicating With You
We may use your information to provide customer service, respond to your questions and requests, and maintain our relationship with you.
Legal Obligations
We may use your personal information where necessary to comply with applicable laws, legal obligations, court orders, governmental requests, or other valid legal processes.
We may also use your information to enforce our terms, policies, or agreements and protect our legal rights.
How We Disclose Personal Information
In certain circumstances, we may disclose personal information to third parties for legitimate purposes and in accordance with this Privacy Policy.
This may include sharing information with:
- Shopify and service providers that perform services on our behalf, such as payment processing, hosting, analytics, customer service, order fulfillment, shipping, and cloud storage.
- Business and marketing partners that help us provide advertising, marketing, analytics, or other services.
- Shipping and logistics providers when necessary to deliver your order.
- Third parties you authorize us to share information with.
- Affiliates or companies within our corporate group, where applicable.
- Government authorities or other parties when legally required, including in response to valid legal requests.
We may also disclose information in connection with a business transaction such as a merger, acquisition, restructuring, financing, or sale of all or part of our business.
Our Relationship With Shopify
Our store is hosted by Shopify.
Shopify collects and processes certain personal information regarding your access to and use of our Services in order to provide and improve the Shopify platform and related services.
Information you submit through our store may therefore be transmitted to and processed by Shopify and other service providers, which may be located in countries other than the country in which you reside.
Shopify may also process information about your interactions with our store and other Shopify merchants in accordance with its own privacy practices.
For more information, you can review Shopify’s Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers
You can also learn more about Shopify’s privacy practices at:
Third-Party Websites and Links
Our Services may contain links to websites or online platforms operated by third parties.
If you follow a link to a website that is not owned or controlled by Auramony, we recommend reviewing that third party’s privacy and security policies.
We are not responsible for the privacy, security, accuracy, or content of third-party websites or services.
Information you choose to share publicly or semi-publicly through third-party platforms, including social media platforms, may also be visible to other users.
Children’s Data
Our Services are not intended for use by children, and we do not knowingly collect personal information from individuals who have not reached the age of majority applicable in their jurisdiction.
If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that you may request its deletion.
We do not knowingly sell or share, as those terms may be defined under applicable privacy laws, personal information belonging to individuals under the age of 16.
Security and Retention of Your Information
We take reasonable measures to protect your personal information.
However, no security system or method of transmitting information over the Internet is completely secure, and we cannot guarantee absolute security.
We recommend that you do not send sensitive or confidential information through unsecured communication channels.
The length of time we retain personal information depends on several factors, including whether we need the information to:
- Maintain your account
- Provide our Services
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
- Enforce agreements and policies
Your Privacy Rights and Choices
Depending on where you live, you may have some or all of the following rights regarding your personal information.
Right to Access
You may have the right to request access to personal information we hold about you.
Right to Delete
You may have the right to request deletion of personal information we hold about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Data Portability
You may have the right to receive a copy of certain personal information we hold about you and, in some circumstances, request that it be transferred to another party.
Right to Opt Out of Sale, Sharing, or Targeted Advertising
Depending on where you live, you may have the right to opt out of the sale or sharing of your personal information or the use of your information for targeted advertising as defined by applicable law.
If you access our website with a recognized privacy preference signal such as Global Privacy Control (GPC) enabled, we may process that signal as an opt-out request where required by applicable law.
More information about Global Privacy Control is available at:
https://globalprivacycontrol.org/
Communication Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe link included in our emails.
Even if you unsubscribe from promotional communications, we may still send you non-promotional communications regarding your account, orders, payments, shipping, returns, or other transactions.
European Economic Area and United Kingdom
If you live in the European Economic Area (“EEA”) or the United Kingdom, subject to applicable exceptions and limitations, you may also have additional rights.
These may include:
Right to Object or Restrict Processing
You may have the right to object to or request restrictions on certain processing activities involving your personal information.
Withdrawal of Consent
Where we rely on your consent to process personal information, you may withdraw your consent at any time.
Withdrawal of consent does not affect the legality of processing conducted before your consent was withdrawn.
Exercising Your Rights
You may exercise applicable privacy rights through the options available on our website or by contacting us using the contact information below.
We may need to verify your identity before processing certain requests.
Where permitted by applicable law, you may also authorize another person to submit a request on your behalf. We may require proof that the individual has been authorized to act for you.
We will respond to valid requests within the timeframe required by applicable law.
We will not discriminate against you for exercising your privacy rights.
Complaints
If you have concerns or complaints regarding how we process your personal information, please contact us using the information provided below.
Depending on where you live, you may also have the right to lodge a complaint with your local data protection authority.
Residents of the European Economic Area can find information about their local data protection authority through the European Data Protection Board.
International Transfers
Your personal information may be transferred, stored, or processed outside the country in which you live.
Where required by applicable law, international transfers of personal information will rely on recognized legal transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or another legally valid transfer mechanism.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.
When we make changes, we may post the revised Privacy Policy on this website and update the “Last Updated” date where applicable.
Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to exercise your privacy rights, you can contact us at:
Email: contact.auramony@gmail.com
For purposes of applicable data protection laws, Auramony is the controller of your personal information where required by law.